Ask HN: Why doesn't Microsoft bring Clippy back instead of Copilot?
25 points by delduca 4 days ago | 19 comments
The Copilot icon is confusing and doesn’t convey anything. I only discovered it was Copilot when I clicked on it out of curiosity.
Clippy, on the other hand, is very charismatic.
They are focusing in enterprise customers?
PaulHoule 4 days ago | next |
I was thinking about that the other day.
I had a run in with Clippy last year when I had to install Office '98 to work with some old files. It installed Clippy and he worked really well.
My take on Clippy was that it was backed by a highly effective full-text search of the help, which was remarkable, because people didn't expect full-text search of help to be effective at all in the 1990s. (e.g. Google demolished people's expectations of full-text search)
The goal of Clippy the character was to get people to try the search, but I think a lot of people were turned off by the character and didn't get to realize how good the search was.
Cortana also had a lot of baggage because of trying to be a character, maybe Microsoft is right to give it a bland icon that blends into the background because at least people won't be offended by the icon.